Your clinical safety & NHS-readiness partner

NHS-ready.
Tender-ready. Safe by design.

We get software suppliers ready for the NHS market — DTAC v2, DCB0129/0160, framework and tender submissions, and the right medical device call when (and only when) you need it. A Clinical Safety Officer who embeds quality, not ticks boxes.

NHS-ready
Market entry, end to end
Tender-fit
Frameworks & bid submissions
DTAC v2
Full assurance & evidence
Partner CSO
Embedded, not transactional

Built for

Software suppliers selling into the NHS.

Whether you're entering the NHS market for the first time, responding to a framework or tender, or scaling an existing product — we make compliance the easy part of the deal.

NHS market readiness

From first conversation to procurement-ready. We help you understand what NHS buyers actually ask for — and prepare for it properly.

Tenders & frameworks

Bid-ready clinical safety, DTAC and assurance evidence. We support G-Cloud, HSSF, SBS, ICB tenders and direct trust procurements.

DTAC v2 compliance

The full DTAC v2 pack — clinical safety, data protection, technical, interoperability and usability. Reviewed, evidenced, defensible.

Medical device — only if you need it

Not every product is a medical device. We help you make the right call on MHRA registration and UKCA marking — no over-classifying, no fear-selling.

Choose your pathway

Two simple routes. One trusted partner.

Pick the path that fits where you are today. We'll handle the rest.

For Innovators

Software suppliers & start-ups

You're building digital health and want to sell into the NHS. We get you market-ready, tender-ready and safe by design.

  1. 1

    Readiness review

    Where you are vs where NHS buyers expect you to be.

  2. 2

    DTAC v2 & clinical safety pack

    DCB0129, hazard log, safety case — done properly.

  3. 3

    Medical device call (if needed)

    MHRA / UKCA only when it genuinely applies.

  4. 4

    Tender & framework support

    Bid-ready evidence for G-Cloud, HSSF, ICB tenders.

Start the innovator pathway
For Deployers

NHS trusts, ICBs & health boards

You're deploying digital tools into clinical settings. We help you do it safely, defensibly and with confidence.

  1. 1

    Deployment risk assessment

    Understand the hazards before go-live.

  2. 2

    DCB0160 safety case

    Owned, documented and ready for assurance.

  3. 3

    Supplier review

    Check supplier evidence so you don't carry their risk.

  4. 4

    Embedded CSO support

    A partner alongside your team, not a paperwork bot.

Start the deployer pathway

NHS frameworks & tenders

Bidding the NHS SBS Healthcare AI Framework? We'll get you qualified.

The £900m NHS SBS Healthcare AI Framework opens AI procurement across the NHS in 8 lots. Suppliers must evidence the full digital-health compliance stack to qualify — and that's exactly the work we do every day.

Bid deadline

7 July 2026

Lots 1–6 require the full stack. Lot 7 is advisory only. Lot 8 is auto-awarded if you qualify for 2+ lots. Time is tight — talk to us this week.

What DigiSafe delivers for your bid

  • DCB0129 — Clinical Risk Management System, Plan, Hazard Log & Safety Case
  • DTAC v2 — full submission pack, reviewed and defensible
  • DPIA + Named DPO support (or partner introduction)
  • CE / UKCA mark guidance — including AVT classified as Class I minimum
  • NHS AI Assurance Classification Framework — required for Lots 4, 5 & 6
  • Clinical safety evidence aligned to each lot's scope

Partner-covered (we'll point you to the right specialist)

  • ISO 9001 — Quality Management
  • ISO 14001 — Environmental Management
  • Cyber Essentials Plus or ISO 27001
  • Carbon Reduction Plan (PPN 06/21)
  • Business Continuity Plan

We don't pretend to do everything — but we bring a trusted network so you walk away bid-ready across the whole checklist.

Lot 1

Radiology & Diagnostic Imaging

Lot 2

Pathological Diagnosis

Lot 3

Virtual & Robotic Health

Lot 4

Predictive Analytics

Lot 5

Research, Innovation & Development

Lot 6

Operational Efficiency

Lot 7

Advisory & Specialised Support

Lot 8

Combined Solutions

Our mission

Lived experience. Real innovation. Honest partnership.

DigiSafe is led by founders with lived clinical and frontline experience and a track record of building their own digital health innovations. We've walked the path our clients are on — which is why we don't sell jargon, fear, or gatekeeping.

We help innovators get to market safely, support deployers to roll products out with confidence, get your compliance done properly the first time, and stay alongside you with retainers and fractional CSO support so nothing slips. Where it makes sense, we partner with trusted specialists so you get the whole picture, not a sales pitch.

A good CSO doesn't tick boxes — they embed quality. We sit alongside your team, share the thinking, guide the decisions and leave you stronger than we found you. That's partnership, not a paperwork exercise.

Awards & recognition

Recognised by the sector we serve.

We're proud to be a recognised, award-winning team — across clinical safety, digital health innovation and women in business.

  • HSJ Awards

    Highly Commended

  • Springboard Women in Innovation

    Winner — for our own digital health innovation

  • Women in Excellence Award

    Winner

  • City Awards

    Finalist

  • Entrepreneur of the Year

    Finalist — Founder

  • Rising Stars

    Finalist — Founder

What we do

Services that meet you where you are.

From a single hazard workshop to a full safety case and ongoing CSO support — we tailor our work to your team, your product and your stage of maturity.

DTAC v2 Compliance

Built for DTAC v2 from day one. We guide software suppliers through the full Digital Technology Assessment Criteria — and support NHS-side assessors reviewing submissions.

  • DTAC v2 pre-submission review
  • Full DTAC documentation pack
  • NHS-side assessment support
  • Gap analysis & remediation

DCB0129 — Manufacturers

Clinical Risk Management for health-IT manufacturers. We complete the documentation set, run hazard workshops and provide a Named Clinical Safety Officer where needed.

  • Clinical Risk Management System (CRMS)
  • Clinical Risk Management Plan (CRMP)
  • Hazard Log
  • Clinical Safety Case Report

DCB0160 — Deployers

A guiding framework for healthcare organisations deploying and using Health IT systems. We help you mitigate risk through every stage of rollout.

  • Deployment risk assessment
  • Hazard identification & control
  • Safety case ownership
  • Ongoing assurance

Medical Device Compliance

End-to-end support for software-as-a-medical-device (SaMD) and connected devices — UK MDR registration, classification, and clinical safety integration.

  • MHRA UKCA / medical device registration
  • Software classification (Class I–III)
  • Technical file & QMS alignment
  • Post-market surveillance

AI & Ambient Scribe Compliance

Specialist clinical safety for AI clinical tools and ambient/AVT scribes — covering model risk, hallucination controls, transcription accuracy and clinician oversight.

  • AI hazard identification & controls
  • Ambient/AVT scribe safety case
  • Model risk & drift monitoring
  • Clinician-in-the-loop assurance

Consultancy, Training & Mentorship

CPD-accredited training, awareness sessions and one-to-one mentorship — empowering teams to embed safety into daily practice.

  • CPD-accredited training
  • Awareness sessions
  • 1:1 mentorship & coaching
  • Digital readiness reviews

Why us

Sharing knowledge so good care can scale.

We believe sharing knowledge is what enables quality health, care and service. Our work is compliant by default — and understandable, transparent and actionable by design.

Digital enablement, inclusion and patient safety sit at the core of everything we do. With real-world experience across software engineering, data, programmes and frontline care, we focus on the people who actually use the systems.

  • Embedding processes with people, not bolting them on
  • Clear, transparent documentation with recommendations
  • Covering all health & care sectors, UK and international standards
  • Backed by Digital Health Specialists — clinical, technical and operational
● Sister company · NHS-equivalent training

Become a certified Clinical Safety Officer.

Our sister company, CSO Training Academy, delivers the NHS-equivalent route to becoming a certified CSO — CPD-accredited DCB0129, DCB0160 and DTAC v2 training built and taught by working NHS practitioners. Same rigour, faster access, real lived experience in every module.

  • NHS-equivalent curriculum
  • CPD-accredited certificates
  • Live cohorts + on-demand
  • Taught by practising CSOs

The NHS-equivalent standard

Rated by graduates now working across NHS trusts, ICBs and health-tech suppliers.

150+

CSOs certified

4.9/5

Graduate rating

9

2026 cohorts

CPD

Accredited

Kind words

What clients say.

Worked with us? We'd love to hear about it — your review appears here.

  • Working with Rebecca has enabled us to ensure clinical safety is at the heart of our design and product deployment.

    Shona Blackhall

    Director, Product Management, Allocate Software

  • Really knowledgeable and brings a great enthusiastic energy to digital safety.

    Jason Broch

    Chief Strategic Clinical Information & Innovation Officer, NHS West Yorkshire ICB

  • Rebecca's knowledge of digital health systems is extensive and she takes the greatest care in ensuring systems are safe for patients and users alike.

    Victoria Faint

    Experienced CSO, Leeds Teaching Hospitals Trust

  • Thorough understanding of NHS standards such as DCB0129/0160 — high quality clinical safety documentation throughout.

    Natalie Webber

    Research & Product Development, Felgains

  • Efficient, knowledgeable, and balances the goals of the shared care record with the highest level of patient safety.

    Ian Clucas

    Deputy CIO, Interweave

  • Rebecca helped me when I first started as a clinical safety officer and her support was a great foundation.

    Lee Rickles

    Chief Information Officer, Humber Teaching NHS Foundation Trust

Outcomes, not words

Real work. Real numbers. Real impact.

Our CSO team comes from across the workforce — paramedics, pharmacy technicians, nurses, physiotherapists and more — so we cover the full breadth of the Health & Social Care Act, not just the IT corner of it.

200+
DCB files delivered or supported
150+
CSOs trained via CSO Training Academy
6 AVT
Reviewed for deployment & on the NHS AVT framework registry
Multi-year
West Yorkshire ICB partnership
National
NHS England & nhs.uk programmes
International
Clients now NHS-market ready

What clients walk away with

  • Time saved — faster route through DTAC, DCB and assurance
  • Money saved — fewer reworks, no consultant merry-go-round
  • Duplication removed — one safety system, end to end
  • Stayed safe — defensible decisions, clean audit trail
  • Stayed compliant — including AVT classified as Class I medical devices (the minimum)

Where we've delivered

  • NHS England — supporting national programmes
  • nhs.uk — our CSOs working on the front-door product
  • DHCW (Wales) — gap analysis against Welsh standards
  • Welsh health boards — best-practice support
  • Cardiff & Vale UHB — CSO support for the shared care record
  • West Yorkshire ICB — multi-year support across Healthy.io, PocDoc, Patchs and more
  • Multiple ICBs — onboarding 6 AVT (ambient scribe) suppliers
  • Local trusts, regional ICBs and national bodies across the UK
Direct clinical access

Meet the team — Clinical Safety Officers, DPOs & medical device experts.

Multi-disciplinary lived experience across nursing, GP, paramedic, pharmacy, medical devices and data protection. Book a discovery call and we'll match you with the right expert.

Portrait of Rebecca Wilson, GPHC, Senior CSO & Founder

Rebecca Wilson

GPHC, Senior CSO & Founder

Portrait of Zara Mahmood, Occupational Therapist & CSO

Zara Mahmood

Occupational Therapist & CSO

Portrait of Dr Stephen Eberwein, GP & CSO

Dr Stephen Eberwein

GP & CSO

Portrait of Steve Robson, Nurse & Senior CSO

Steve Robson

Nurse & Senior CSO

Portrait of Matthew Olsson, Senior CSO & Paramedic

Matthew Olsson

Senior CSO & Paramedic

Portrait of Mona Kapinga, Pharmacist & CSO

Mona Kapinga

Pharmacist & CSO

Portrait of Dr. Lizzie Marston, GP & Senior CSO

Dr. Lizzie Marston

GP & Senior CSO

Portrait of Suzanne Ash, Medical Device Expert, DPO

Suzanne Ash

Medical Device Expert, DPO

Portrait of Sharon Fisher, Executive Assistant

Sharon Fisher

Executive Assistant

Every engagement starts with a 15-min scoping call, a conflict-of-interest check, and a plain-English summary before you commit.

Advice hub

One stop shop for product, compliance & market.

From a 60-minute sense-check to a full DCB0129 sign-off, a CSO on retainer, or senior strategic input — pick the engagement that matches the decision in front of you. We roadmap the product, the compliance, and the route to market, and make it happen.

Advice by the clock

By the hour

£99per hour

Drop-in clinical, medical device or DPO advice. Pay only for what you use.

  • Video or phone session
  • Written follow-up
  • No minimum
Enquire
Most popular

Half day

£4994 hours

Deep-dive on a single problem — DCB review, DTAC prep, device classification.

  • Pre-call scoping brief
  • Working session with your team
  • Action list + risk notes
Enquire

Full day (remote)

£999all-day advisory · remote

Full day with the team, delivered remotely. Strategy, sign-off support and roadmap.

  • Multi-stakeholder workshop (remote)
  • Decision-ready output pack
  • Two weeks email follow-up
Enquire

Fixed-scope & retainer engagements

Gap audit

from £3kfixed scope

End-to-end review of your current compliance, safety case and evidence pack.

  • DTAC, DCB & device coverage
  • Prioritised gap register
  • Roadmap to remediate
Enquire
Most popular

DCB0129 compliance

from £5kcaveat: depends on org size

Full DCB0129 (or 0160) safety case build, run and sign-off as your named CSO.

  • Hazard log + clinical risk mgmt
  • Safety case report
  • CSO sign-off & audit trail
Enquire

CSO retainer

£999per month

Named CSO on tap for hazards, change control, and deployer questions.

  • Monthly review cadence
  • Named CSO sign-off
  • Slack / Teams access
Enquire

SLT & SME consultancy

from £1kper day

Senior strategic input — board prep, market access, NHS go-to-market, product roadmap.

  • Roadmap product, compliance & market
  • Investor / board ready
  • One-stop shop, full expertise
Enquire

Indicative guide prices — not a tick-box service

These figures are a guide. What you actually need is a team partnership — embedding clinical safety, DTAC, medical device regulation and the right processes into your organisation so products and deployments keep moving forward safely. Compliance is never done once. We stay with you, keep you current, and make sure everything is in place to get to market and stay there.

All engagements scoped after a free 15-min call. Pricing varies with organisation size and project complexity. Need something custom — embedded support, multi-product programmes, NHS framework support? Speak to us.

Partners & clients

The company we keep.

Trusted delivery, technology and consultancy partners — and clinical safety work delivered for NHS trusts, ICBs, councils, health boards and health-tech innovators across the UK.

Delivery & technology partners

6B
CGI
Made Tech
Healthcare Innovation Consortium
Apira, an IQVIA business

Clients — NHS, councils, health boards & health-tech innovators

Leeds City Council
NHS West Yorkshire Integrated Care Board
NHS Humber and North Yorkshire ICB
CHCP
Cardiff and Vale University Health Board
G2 Speech
Interweave
Aire Innovate
Pulselight
Leeds City Council
NHS West Yorkshire Integrated Care Board
NHS Humber and North Yorkshire ICB
CHCP
Cardiff and Vale University Health Board
G2 Speech
Interweave
Aire Innovate
Pulselight

Get in touch

We'd love to hear from you.

Whether you're starting your DTAC journey, scoping a deployment, or simply want a friendly chat about clinical safety — reach out.